Possible Interference With Microsoft Update (Solved)

[MikeNash]

Originally Posted by troothteller

iexplorer.exe and explorer.exe are there. I designated iexplorer to run safer.

Can yuo please take a look on your "History" tab and see if anything is blocked there?

[troothteller]

I just checked the History tab and saw much blocked, but did not recognize IE7. Then, after saving the list to a file, I saw that I could not attach that file type, an Excel document. Since I have 7-Zip, I used it to convert it to a zip file. I hope you can open it. If you cannot view it, kindly instruct as to how to submit it.

[catprincess]

You should be able to go to History and choose 'Export' and it will export to a csv file. Then you can zip that and attach it and it can be viewed in notepad.

[troothteller]

The thread shows that my zip file arrived. Can anyone open it?

[catprincess]

Originally Posted by troothteller

The thread shows that my zip file arrived. Can anyone open it?

What you attached is an exe. It's not in csv format.

[stapp]

I can see the csv file but only after extracting it to another folder.
See if this will work Cat I have tried re zipping it from 7zip

[troothteller]

Then, you want the original file I saveed from the History tab. The valid file types listed on this page do not include that one, so I changed it. I am now trying to attach the original; but it is coming up "invalid file type." How do you want it? Is there an email address where I can forward it as an attachment?

[catprincess]

Originally Posted by stapp

I can see the csv file but only after extracting it to another folder.
See if this will work Cat I have tried re zipping it from 7zip

Ah thanks Stapp, I can see it now

troothteller, your history is extremely busy. It looks like you may have a number of untrusted programs, including some Windows components that may be causing your problem. You could try ticking 'hide trusted' and go through them and look for any untrusted entries that appear related to Windows and then manually mark them trusted, but it may be easier to uninstall and then reinstall 4.0.0.10 and do a 'trust all' install as there are a number of other programs referenced in History that really should be trusted also to avoid potential problems

[troothteller]

Thanks. I will try that now. Yesterday, I think I had to use Safe Mode With Networking to accomplish that.

[troothteller]

Instead of uninstalling my current version, I decided to try something I neglected, which is going through the formal set up. It did not work. Please be advised that Microsoft has not gotten in touch with me yet.