OA Blocked message (Solved)

[thinman]

Keep getting a small pop-up message saying Online Armor is blocked.
Appears right above the OA icon in the system tray. With any luck,
there is supposed to be an attached pic of the message.

Below is a part of the exported log file showing the sequence of
events leading up to and including the event.

Type,Date/Time,Action,Description
Program Guard,10/31/2009 10:52:50 PM,Blocked,
Service started,10/31/2009 10:46:47 PM,None,D:\Program Files\Tall Emu\Online Armor\oasrv.exe
System boot,10/31/2009 10:46:47 PM,None,System boot at: 10/31/2009 10:46:11 PM
System shutdown,10/31/2009 10:45:26 PM,None,System shutdown at: 10/31/2009 10:45:26 PM
Program Guard,10/31/2009 10:40:35 PM,Blocked,
Service started,10/31/2009 10:37:47 PM,None,D:\Program Files\Tall Emu\Online Armor\oasrv.exe
System boot,10/31/2009 10:37:47 PM,None,System boot at: 10/31/2009 10:37:13 PM
System shutdown,10/31/2009 10:36:26 PM,None,System shutdown at: 10/31/2009 10:36:26 PM
Program Guard,10/31/2009 9:51:10 PM,Blocked,
Service started,10/31/2009 9:50:11 PM,None,D:\Program Files\Tall Emu\Online Armor\oasrv.exe
System boot,10/31/2009 9:50:11 PM,None,System boot at: 10/31/2009 9:49:29 PM
Program Guard,10/31/2009 9:48:25 PM,Allowed,C:\WINDOWS\INF\WDMAUDIO.inf
Program Guard,10/31/2009 9:48:25 PM,Allowed,C:\WINDOWS\system32\streamci.dll
Autorun Detected,10/31/2009 9:48:20 PM,Allowed,C:\WINDOWS\system32\lvcodec2.dll
Program Guard,10/31/2009 9:44:57 PM,Allowed,D:\Temp03\lws110(2).exe
Program Guard,10/31/2009 9:30:32 PM,Blocked,
Firewall: Automatic decision,10/31/2009 9:28:50 PM,Allowed,"C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe, Outgoing TCP access allowed to: 96.16.80.56:80"
Program Guard,10/31/2009 9:28:22 PM,Allowed,C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe
Program Guard,10/31/2009 9:27:58 PM,Blocked,
Service started,10/31/2009 9:27:01 PM,None,D:\Program Files\Tall Emu\Online Armor\oasrv.exe
System boot,10/31/2009 9:27:01 PM,None,System boot at: 10/31/2009 9:26:20 PM

Running paid version 3.5.0.50; Windows XP Pro w/SP2 and all updates.

Would appreciate any and all help to correct this.

Thanks,
ray

[catprincess]

Hi Ray,

Looking at your log, am I correct in assuming that you've rebooted and the problem continues after the reboot?

[thinman]

That is correct !!

See attached for further info.

Ray

[catprincess]

There was a few people reporting this with a previous build but I don't know if the cause was ever established. It looked like OA was blocking something in error though.

Do you see any entries listed as blocked in OA's program's list? If not, perhaps try putting OA into Learning mode and rebooting. Wait maybe 30 seconds after Windows had loaded and then take OA out of Learning mode and see if the problem continues.

[thinman]

Only one on 10-23-09 (supertoolbar.ask.com). Subsequently uninstalled all
related ask.com programs.

Put it through learning mode as suggested and no change.

thanks
ray

[catprincess]

Originally Posted by thinman

Put it through learning mode as suggested and no change.

How about if you right click the OA icon and choose 'Deactivate HIPS features' and then reboot before changing it back to 'Activate HIPS features'?

[ABx]

Would you be willing to give the public beta a try? There are enough structural changes that things like this shouldn't happen anymore, but if they do then the new version also has the capability of getting logs that could show us exactly what's going on

[thinman]

Well, disabled the HIPS feature and no more pop-up messages. Used it
for 2 days just to be sure. Just reactivated HIPS and within a minute of
completed boot, it popped up (clicked to get to this forum). So, there
is something amiss between HIPS and my setup.

As for the BETA, I'll give anything a try !!

Thanks
Ray

[catprincess]

Hi Ray,

The public beta that Adrian mentioned was actually released yesterday

[thinman]

Have downloaded the 4.0.0.10 version and the problem still persists.

Guess I'll just ignore the message.

Thanks to all !!

ray